Terms of Service

The LUMORO X PARK platform is owned and operated by Parking Space Management ("we", "us", the "Company"), trading as LUMORO X PARK. Parking Space Management is the seller and the party you contract with when you use this service. Any reference to LUMORO X PARK in these terms means Parking Space Management.

LUMORO X PARK is an online peer-to-peer marketplace connecting independent space owners ("Hosts") with drivers looking for parking ("Drivers"). Parking Space Management does not own, operate, manage, or maintain any physical parking space and holds no liability for occurrences on physical properties.

By continuing to use the service you accept these terms. If you use the service on behalf of an organisation, you confirm you have authority to bind that organisation; otherwise you confirm you are of legal age to enter a contract.

• Hosts guarantee they have the legal right, permits, or authority to lease out the designated parking space (for example, complying with landlord rules or local housing society bylaws).
• Hosts must ensure the space is safe, vacant, and clear of hazards during the booked window.
• Parking Space Management is not responsible for property damage or unauthorised access caused by a Driver.
• Hosts must keep listing details, photos, availability, and pricing accurate and up to date.

• Drivers must vacate the parking space strictly by the scheduled end time. Overstaying will result in automatic penalty fees billed to the registered card.
• Drivers assume full liability for their vehicles, personal belongings, and any physical damage caused to the Host's property while manoeuvring or parking.
• Drivers must use the space only for the vehicle and purpose declared at booking.

You must not misuse the service. In particular, you must not:

• use the platform for any unlawful purpose;
• engage in fraud, spam, or misrepresentation of a listing or booking;
• infringe the intellectual property or privacy rights of others;
• interfere with the security of the service, including malware, probing, or scraping;
• transact off-platform to avoid fees, or circumvent technical limits of your plan.

You are responsible for keeping your account credentials confidential and for all activity under your account, and for providing accurate information and keeping it up to date.

Parking Space Management retains ownership of the service and all associated intellectual property, including the software, documentation, and branding. You receive a limited, non-exclusive, non-transferable right to use the service within the plan you have selected. Reverse engineering, resale, or redistribution of the service is not permitted. You grant us a limited licence to host and process the content you upload (such as listing photos) solely to operate the service.

Payments on LUMORO X PARK are collected by UPI transfer to the business's UPI ID, shown on the booking and subscription payment QR codes. LUMORO X PARK is the merchant of record for all bookings and Host Pro subscriptions sold through the platform, and is responsible for fulfilment and refunds.

Each payment is matched to your booking or subscription using the transaction reference from your UPI app. Refunds are issued by UPI transfer to the account the payment came from. Booking cancellations, refunds and disputes are described in our Refund & Cancellation Policy. Host Pro subscriptions renew automatically at the selected interval until cancelled. Platform commission and any reservation fee are shown before you confirm a purchase.

The service is provided on an "as available" basis. We do not guarantee uninterrupted or error-free performance. To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability and fitness for a particular purpose.

To the fullest extent permitted by law, our aggregate liability is capped at the fees you paid to us in the twelve months preceding the claim. We exclude liability for indirect, consequential, or special damages, including loss of profits, data, or goodwill. Nothing in these terms excludes liability for fraud, death, or personal injury where such exclusion is prohibited by law. You indemnify us against claims arising from your content, unlawful use of the service, or breach of these terms.

We may suspend or terminate access to the service for material breach of these terms, non-payment, security or fraud risk, or repeated or serious policy violations. You may close your account at any time. On termination, outstanding bookings are settled or refunded according to the Refund & Cancellation Policy, and your data is handled as described in the Privacy Policy.

You may not assign these terms without our consent; we may assign them in connection with a merger or acquisition. Neither party is liable for failure to perform due to events beyond reasonable control. These terms are governed by the laws of the jurisdiction in which Parking Space Management is established, and the courts of that jurisdiction have exclusive jurisdiction over any dispute.